Lock Surgeon in Edmonton, AB Open now

Reviews about Lock Surgeon

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  2020-07-28, by Jonny Nikolic
  DO NOT USES THESE SCAM ARTISTS! THEY DO NOT TELL YOU THERE IS A SERVICE CHARGE. THEY SAY THEY WILL QUOTE AND THEN HAND YOU A BILL. WE ARE HAVING TO GO TO OUR LAWYER NOW
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  2020-02-27, by Christine Holiday
  Stay away!!! Major scam technician who doesn't know what he is doing! Called after hours for a temporary fix for a bent door until new doors come. All the "technician" did was change some hinges, and a lock. Guess how much it cost? $1500. Yes, you read it right: $1500! Apparently, swinging the door was considered "checking of hinges" which was extra cost. There was also separate cost for test the lock. On top there was service call cost, after hour cost. All these costs were a few hundred dollars each. JUST TO CHANGE SOME HINGES!!!! Fortunate thing was it wasn't our fault but a delivery driver's fault. They ended up having to pay me back, which was lucky for us, and not for them!! Worst thing: This guy talked to himself non-stop, and didn't even install the hinge right!! We used another real professional door company to replace our doors, and they told me this Lock Surgeon "technician" inserted the outdoor hinge from the bottom instead the top. The real technician from the other company said this kind of wrong installation will result in rain water collecting and then rusting!! TERRIBLE TERRIBLE way of running business for Lock Surgeon!! DO NOT HIRE!!!!!!!!!