Real Canadian Superstore in Edmonton, AB Open now

Reviews about Real Canadian Superstore

• ★ ★ ★ ★ ☆

  2020-05-03, by Jessica McInneis
  Really a hit ....or miss at this store for customer service. Sometimes best fresh produce, great prices and clean floors and washrooms or other times very hard to navigate, dirty floors and sales are not being promoting. Overall a great place to shop for groceries!!! They are always making changes to the layout so expect to spend some time.
• ★ ★ ★ ★ ★

  2020-03-07, by Shaun Grondin
  Always the best prices!! and always find parking close to the door. Clean and bright and always kept tidy. Helpful and friendly staff. Never had a bad experience. Will be back because of the proximity to our house and the great value and quality.
• ★ ☆ ☆ ☆ ☆

  2019-12-11, by Taylor Blanchard
  Issue 1 - Went to the customer service desk to get a loony for a shopping cart, there was 3 people ahead of me, with one cashier hustling to help us, while 3 other employees (one that looked like a manager, but to be honest she wasn't "managing" to do much work) chatting and ignoring us waiting in line. Turned into a 15 minute wait for a loony. Glad minimum wage is going up and to good use so these employees can make money doing absolutely nothing. Issue 2 - left my bank card in the ATM. Totally my fault, but when I called in the staff member said they had it and would leave it at customer service to collect when I can. My girlfriend went to pick it up, and when she arrived they said they had no idea where it was and that they didn't have it. The manager kept saying they have strict policies on lost cards and that everything is documented and written down and kept in the safe. We asked if they can check with the staff and see if anyone knew where it could be, but the manager kept brushing us off like we were they crazy ones. After 10 minutes of back and forth, they open up a drawer in front of them and low and behold there was my debit card. She quickly gave us the card, with no apology and a "I don't know what to tell you". Management needs to be reworked there and some policies changed. Customer service is meant to serve the customers. It's literally in the title. Can't express how frustrating this was.